Honest question. If I have the first cable appointment of the day scheduled with AT&T

[Dymwit]

from 8-12. Why isn’t anyone here at 9:30? Do these guys do paperwork when they get up? Finish issues from the previous day?

[redpantsdawg]

You aren't the first appointment.

[Toasty B]

DUNNO BUT I need to look into IP TV. Supposedly all the sPorts you'd want fo frees

[GriffWoody]

DUNNO BUT I need to look into IP TV. Supposedly all the sPorts you'd want fo frees
[/quote]

Please share your findings.

[McDonoughDawg]

AT&T Fiber guys I used recently were prompt....

[Rogasingingdawg]

I have found there are lots of liars in the customer service divisions of all the utilities.

[GriffWoody]

I think they are contract guys…at least the one that visited mi casa was.

[dncdawg]

Hope AT&T gets you taken care of. They're about to be on strike.

A buddy of mine who is a white collar worker for AT&T corporate has had to go through lineman training in anticipation. He could get called up to go to Florida or something for a hurricane. Never worked a day of manual labor in his life. Going to be a shit show.

[JC-DAWG83]

I have AT&T internet and have been happy with it outside of calling customer service for a downed line. All you can get are no speakies who cannot get anything done. The AT&T service guys who came out were well aware of how bad their service center people are.

[mansfielddawg]

I had to go through strike training every three years the entire 34 years I worked there. Never got deployed because no strikes. They will settle I'm sure but that company went to shit when SW Bell bough them. SW Bell could not spell customer service, much less deliver it.

[dncdawg]

I had to go through strike training every three years the entire 34 years I worked there. Never got deployed because no strikes. They will settle I'm sure but that company went to shit when SW Bell bough them. SW Bell could not spell customer service, much less deliver it.
[/quote]

I feel bad for the guy.  He was with Turner/Time Warner, but he got held over by ATT when they sold that bit to Discovery.  He enjoyed working for Turner.  Not so much for ATT.

[RockmartDawg]

It has been 5-10 years ago, but AT&T were hiring loads of people to do installs of their DSL services. Out of curiosity, and out of possibly trying to get my son to try that route, I went to one of their job presentations. They kept talking about the wealth of overtime they were able to put in. They were using phrases like, "You can basically write your own check", referring to the tremendous amount of Saturday and Sunday hours they worked. It was to the point that their policy was that you were only guaranteed being off like one Sunday per month... something really drastic like that. They even commented that their biggest problem they had in retaining people was that they grew tired of working all of the hours they were working.

Their job listing stated that the pay would range between $8 an hour to upwards of $20 or $22 an hour, I forget exactly, based upon experience. The vast majority of people were coming in with zero experience, with the hope of getting the job to ... yes, get paid, but to also gain experience and begin their career in the IT field (sorta).

I looked at it more so that they were chugging people in by the dozens at $8 an hour and were flat-out working them to death. And, they were paying them that meager wage for installing internet connectivity and getting it up and working. People were having to crawl under houses to install lines, add drops to different rooms, such as that. I have heard some humdinger stories from some folk as to what they had to do to get installs done at certain times over the years.

I have no clue what they pay these guys, today. Having fiber brought in is a slightly different ballgame. I don't know what they may do where it concerns splicing fiber, such as that. That typically requires a certification to use a fusion splicer, which probably commands a bit more money. Although, nothing surprises me anymore. No telling what people may/may not be getting paid for that work, and no telling what kind of hours they put in every week.

[gulfportdawg]

There is NO such thing as customer service anymore. AT&T sux. In fact, they all do.

[ugafan49]

somebody done lied..........